Infrastructure and IT

Jeff Olsen, Salesforce Application Architect

Understanding IT and Technology

Working with a knowledgeable project leader is vital to project success. Having converted the IT infrastrucutre of multiple businesses, I can bring your team through the decisions and changes to move your business forward.

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1

REVIEW OF WHERE YOU ARE

Dealing with old IT hardware can be intimidating. Most vendors don’t want to deal with that complexity. But it really can be changed, transformed and revitalized. The first step is an honest assessment.

Take steps today to prepare for change.

2

UNDERSTANDING WHAT YOU NEED

Technology is transformative, yet multi-faceted. Choosing the right technology is part education, planning and experience. Don’t let a reseller tell you what you need. Hire an advocate for your business and build an objective plan for growth.

Be willing to dream of a better future.

3

MAKING A PLAN TO GET THERE

Selecting contractors, defining expectations, managing downtime and risks is best done by someone who can hold your vendors accountable. With strong IT experience the process can be made easier for your staff and your business.

Seek help to drive the improvement project.

A few things I have accomplished

IT and Technology are part of who I am.  I enjoy working with IT and IT professionals to create new and meaningful solutions for any business or charitable organization.

USER SUPPORT

Direct Support for Teams and Management
Local Application Selection and Training
Creative Team Software and Processes
Completed Instructor Skills Workshop at BCIT
Office 365 Licensing

HARDWARE REPLACEMENT

Managing Server Reliability and Uptime
Desktop Computer Selection and Management
Planning  and deployment of new network architecture
Vendor Selection and Procurement of Services
Printers and Peripherals

SOFTWARE DEVELOPMENT

Managing Programming Teams
Defining Goals and Running Agile Meetings
Managing Team Engagement to Design Solutions
Managing Decisions for Product Direction
Designing Office Automation or Custom Programming

CLOUD SERVICES AND SUSTAINABILITY

Guiding Network Changes, both Ethernet and Wifi
Veeam Backup and Cloud Replication Management
Vendor Negotiation and Cloud Platform Setup
Managing Domains and Security Certificates
Monitoring and Measuring IT Support Vendors

APPLICATIONS AND SYSTEMS

Working with a wide variety of Software
Building new Workflows as Needed
Windows Server Builds and Maintenance
HyperV Platform and Virtualization of Servers
Accounting Software and Accounting Needs

SECURITY

Firewall Planning and Configuration
Performing External Threat Assessments
Management of Anti-Virus and Security Platforms
Managing Domain and Users
Managing PCI Compliance

INFRASTRUCTURE

Planning and Implementing Server Upgrades
Office Move Planning
Equipment Installations
Phone System Replacements (VOIP Setup)
File Management and Migrations

WORKFLOW ASSESSMENT

Assessment of Current Workflows
Reducing Manual Communication
Automatic Email Communication Items
Assessing Google G Suite for your Business
Migrating to cloud Data Sharing Models