Knowing Business System Capabilities is Vital
This is all about “What is it that we do?” and “What do we want to be doing?”
What are you doing today?
Employees know your business, they have a way of doing business but your customers might be needing more than you are getting done. You might need more than you are getting done too.
What do you need to do?
Getting above the business and looking at the needs of both your current and future customers can be challenging. A capable facilitator can help you mine this information and make a plan for a new way of working.
Change Implementation
Making it happen. This is the true work of a Business Analyst. Anyone can tell you what to do, but it takes experience, knowledge and expertise to work with you to make these changes happen.
Management Experience
20 years of management experience managing people, designing and building departments and refining and improving processes.
• Sales Processes
• Support Team Processes
• Production and Manufacturing
• Data Management
• Company Acquisitions
SALES TEAM MANAGEMENT
• Call Center Deployment
• Call List Management
• Commission Management
• Quotation Systems
• SKU and Sales Configuration
• Queues and Sales Prioritization
CUSTOMER EXPERIENCES
• Measuring Customer Interactions
• Building Online Capabilities
• Developing Meaningful Automation
• Measuring Client Satisfaction
• Measuring Employee Performance
• Measuring Product Fulfillment
SUPPORT DEPARTMENTS
• Creative Service Teams
• Estimating and Planning
• Product Planning
• Managing Sales Configurations
• IT Support Teams
• Interdepartment Interactions
PRODUCTION
• Inventory Management
• Individual Job Management
• Scheduling and Product Movement
• Vendor Outsourcing
• Throughput Reporting
• Costing and Analysis
Systems Experience
Departments are unique in every organization, efficiency concerns are common everywhere. Dealing with complexity requires deep understanding and experience helps to identify common risks and pitfalls.
• Corporate Infrastructure
• Data Migrations
• Source Data Analysis
• Data Workflows
• Intercompany Data Flows
DATA MANAGEMENT
• Database Design and Implementation
• Data Quality and Usefulness
• Client List Processing and Data Imports
• Mailing Center Deployments
• Variable Print Campaigns and Preparation
• Variable Mailing Campaigns
ACCOUNTING SYSTEMS
• Financial system deployments
• Sales to Accounting integrations
• Invoicing System deployments
• Inventory Subledger reporting
• Accounts Receivable Management
• Accounts Payable Tracking and Approvals
DATA MIGRATIONS
• Importing of Client Lists
• Transfer of Company Data
• Transfering Financial History
• Maintaining Reporting Continuity
• Business Data Integration Planning
• Expert in Excel Automation
CONNECTIVITY
• Website Inputs
• Application Integrations
• Conforming External Data Sources
• Coaching Programming Teams
• Business Driven Outcomes
• Professional Automation
Does your business need experienced IT Management?
These are some common symptoms that your business can be more effective and more profitable. Ask for help today.
TOO MUCH PAPERWORK?
When orders and updated are written on paper and then recorded this is just costing you time and money. Being more responsive will create satisfied customers.
AFRAID TO INCREASE SALES?
When you can’t sleep at night worrying about if the sales growth can be handled by your office team, it is time for a positive change. Make room in your business for growth.
LOST COMMUNICATIONS?
When actions are delayed or missed waiting for crucial communication this also costs you time and money. Looking for emails should not be central to your business.
CAN’T FIND THE EXCEL SHEET?
When critical company records are not readily available to your teams this causing confusion. Getting your information in one place is important.
HAVING TOO MANY MEETINGS?
Having to hold extra meetings to see that you are all on the same page is a sign that your process can be improved. Make your information actionable as soon as you get it.
WORRIED ABOUT VACATIONS?
Depending on specific individuals to do certain tasks is a sure sign that information is not open and shared. Having a good system makes cross-training and teamwork easy.